For a rider, a bus network is only useful if they can work out which route serves their stop and when the next bus is coming. For the operator, a network is only manageable if they can see how it really behaves. TransitGuide serves both with a public rider surface and an operator cockpit built on the same live data.
The problem: guesswork on both sides
Riders rely on word of mouth and out-of-date signage. Operators publish stops and routes on boards or social media that go stale as soon as a route changes, and have little insight into bunching, long dwell times or missed stops.
A public Discover and Track experience
The public rider site works without an account. Riders can search by route, by stop, or plan a journey between two stops, and the filtering is done on the server so results always match what the operator has published. The live tracking page shows explicit states for a missing route, a restricted one or a network failure rather than an endless spinner, and keeps the last known data on screen if a refresh fails.
QR signage that never goes stale
Stops and routes can be linked from QR signage to public route-detail and transit-map pages that read the same live data. When a route changes, the page behind the QR code changes with it, with no reprinting required.
Alerts for riders and insight for operators
Riders can subscribe to a stop and be alerted when a bus approaches. Operators get fleet analytics, a heatmap and route mining over real trips to see where buses lose time and where actual paths drift from the plan. A contributions module lets suggested stop or route corrections be submitted and reviewed.
The passenger mobile app is still in development, so rider access today is primarily through the web experience.
Frequently asked questions
Do riders have to sign up?
No. Route discovery and live tracking on the public site are anonymous-safe.
Can we print QR codes for stops?
Yes. Stop signage links to a public route page that is always current.
Is there a rider mobile app?
A passenger mobile app is in progress. The web experience is available now.