Logistics operators want to know where every vehicle is, whether it is doing what it should and what it costs to run. But most fleets track with drivers' own Android phones, and that is where trouble starts: weak signal, wild GPS fixes, spoofing apps and battery managers that quietly kill the tracker. TransitGuide treats data reliability as the product, not an afterthought.
The problem: dispatchers working blind
Without live visibility, "where is my delivery?" becomes a phone call to the driver. Vehicles go off-route, idle for long periods or are used for personal trips, and nobody notices until a customer complains. Fuel and maintenance costs creep up, with a few vehicles and drivers costing far more than the rest.
Live fleet map and customer tracking links
Dispatchers see every vehicle in real time with a live status, scoped to their own business. Tracking links let a customer or consignee follow a vehicle without an account. Where the live status is unknown, TransitGuide treats missing speed or location as "no new information", never as "moving", which prevents false confidence on the map.
Data quality: accuracy, spoofing and offline gaps
Every location point carries an accuracy value and a mock-location flag. A spoofed fix never drives a live status, an alert or any distance or speed calculation, and a single out-of-range point is dropped on its own instead of discarding the whole upload batch.
The driver app keeps an offline queue, so a tunnel or a dead zone leaves no hole in the trip history. A trip that has just ended still accepts late points for a grace period, so a backlog is not lost.
Keeping the tracker alive on aggressive Android phones
Many Android makers (Xiaomi, Vivo, Oppo, Realme, Honor, Samsung) kill background apps to save battery. The driver app guides the driver through the right autostart and battery-optimisation settings for each maker, runs a native watchdog that survives process death, and can be nudged back to life by a server-triggered push. Device health data shows operations where tracking quality is degrading.
One honest limit: if a driver force-stops the app from system settings, Android stops all recovery until the app is opened again.
Control cost and risk
Geofencing, idle and offline alerts help catch off-route use. Vehicle performance analytics with a safety score, harsh-event rate per 100 km and a driver-behaviour report show which vehicles and drivers stand out. Incidents raised from the app carry location, are escalated and are stored with a history, so a breakdown is a record, not a WhatsApp message.
Frequently asked questions
What if a driver uses a fake-GPS app?
Locations flagged as mock are excluded from live status, alerts and distance or speed calculations.
Can customers track their own delivery?
Staff can share a tracking link that opens a live view without a login.
Does it work with several depots or business units?
Yes. Data is scoped per business, and a platform admin can manage multiple businesses with separate owners.